Hotel Granvia, Barcelona, Spain
Hotel Granvia is situated in the middle of Barcelona, easily reached via public transport and walking distance from shops, restaurants and sightseeing spots.
Our check in procedure was a bit of a letdown….. When we entered the hotel and lobby, there was a guest complaining about the air-conditioner in their room, and there was only one man behind the counter helping people. Consequently, we had to wait about 10min before we were helped.
The man was friendly enough and took care of the necessary duties, but as he was finishing and explaining the room features and what was included in the price, we asked about breakfast and he said it was not included in the room rate.
I told him that we did book a room with breakfast included and he said it was not showing in the system, and that we have to contact the online third party agent through which we made the reservation. Only when we showed him our confirmation e-mail and information, did he make an effort to look up for some more information, and actually did find it somewhere in a file that we are entitled to breakfast. He offered some excuse about the system not updating or something like that.
So we made our way up to the room, there is only one small, old elevator which takes a really long time, so taking the stairs is actually an option to get upstairs and downstairs quicker.
The hotel, lobby, stairs and dining room are all really elegantly and simply decorated ~ a nice and pleasant look and feel.
The rooms are small. We took one of the cheaper rooms with an outward facing view….. Basically no view and a wall of another building a few meters away.
All the expected facilities and amenities are in the rooms ~ toiletries, mini fridge, safety deposit box, coffee and tea.
They provide free afternoon tea and snacks, but options and quantity is limited, so best to be there when it starts in order to enjoy this, too late and it might all be gone.
The breakfast was a decent selection of hot and cold dishes, as well as a variety of drinks.
There was one lady working the breakfast shift (unfortunately cannot remember her name) and she was a delight! She was always armed with a smile and ready for a quick chat and some suggestions and helped however she can. She is a star and definitely made our stay so much more pleasant.
All in all a decent stay, affordable and the location is definitely a bonus and works in favor for this hotel.
